Here is a list of answers to common questions about our service. If you didn't find your questions here - contact us.
I DID NOT RECEIVE MY ORDER, WHAT DO I DO NOW?
Please ensure the following criteria are met before placing an order to secure a successful delivery.
If you have experienced an issue with the delivery of your order, please contact our support team for assistance at contact@flixstore.net
WHY ARE MY FOLLOWERS DROPPING?
Occasionally Instagram will delete accounts that users mark as spam. This causes follower counts to drop all across Instagram. Sometimes it impacts our customers, sometimes it doesn't. If you experience drops within first 30 days of your purchase, we will happily refill your followers in accordance with our free refill policy.
I NO LONGER WANT THE FOLLOWERS I PURCHASED, CAN THEY BE REMOVED?
All followers delivered are real from genuine Instagram accounts. Due to this benefit our team cannot transfer or remove followers once they are delivered.
As the Instagram account owner, you may remove selected followers from your follower list by blocking each individual user.
HOW DO I STOP FOLLOWER REPLENISHMENT?
If you no longer wish to receive replenishment to your account, simply let us know by emailing our team at contact@flixstore.net
HOW OFTEN DOES REPLENISHMENT OCCUR?
Replenishment will be delivered to your account once every 24 hours, whenever a drop is detected by our system.